Work smarter, not harder
With AI-powered guest messaging
Drive more bookings, increase upsells, halve your overhead
Your AI customer relations specialist
AI Autopilot
Put your guest messaging on Autopilot
Automate responses to guest messages
Cortado’s Agents can handle a wide range of guest messages without human intervention; from WiFi passwords to local restaurants.
Onboarding takes minutes
Cortado’s AI Agents start working out of the gate, with minimal onboarding and no initial “training” required to answer guest messages.
Flag sensitive messages for host intervention
Cortado’s AI Agents automatically flag sensitive messages for host intervention.
Respond to guests in 100+ languages
Cortado’s AI Agents are fluent in over 100 languages, and automatically switch languages based on the guest’s message.
SMS and email notifications
Cortado’s AI Agents recognize when human intervention is required, and automatically notify your team via SMS or email.
Increase customer satisfaction
Host responsiveness is a top driver of guest satisfaction and OTA rankings for your listings. Cortado’s AI delivers accurate, friendly responses in under 60 seconds.
Boost your revenue
AI Sales Agent
Drive more bookings, increase revenue
Conversational upsells
Cortado’s Agents conversationally prompt guests about listing upsells, from massages to early check-in fees and everything in between.
Never miss an inquiry
Stop losing revenue to missed inquiries. Cortado’s Agents respond in seconds to inquiries, and are trained to convert lead to booked beds as quickly as possible.
Gap & orphan night upsells (now live!)
Don’t let nights go unbooked ever again. Automatically offer discounted gap & orphan nights to upcoming guests with Cortado.
Upsell tracking (coming soon)
An integrated dashboard to track all upsells and booking revenue powered by Cortado, with options for owner and internal exports.
Guest sentiment (coming soon)
Track guest sentiment throughout their stay and glean important details tied to 5-star reviews to optimize your listings.
Guest retargeting (coming soon)
Retarget guests with personalized offers crafted by Cortado’s sophisticated AI Sales Agents.